Please note: Our warehouse will be shut down for inventory starting December 12th. Any orders placed after this date will be processed starting January 2nd. We apologize for this inconvenience.

Return Policy

The following return policy applies to all online orders purchased from the website.

  • All item returns must include the packing slip
  • New or unused items in the original packing will be refunded the purchase price, excluding shipping charges. The cost for returning the item will be incurred by the customer
  • Defected items will be replaced at no charge to the consumer.
  • Free promotional items or gift with purchase items may be returned, however, no refund or exchanges will be given. The cost for returning the item will be incurred by the customer.

Instructions to process a return online

Provide a brief explanation for the reason for your return. Include your email address, your order number, and the number you used to place your order. Once your information has been received and reviewed by our Customer Service Staff. You will be sent a confirmation notice and instructions as to how and where to send your return. Depending on the reason for the return, you may be responsible for shipping the item back to us. To begin the process click on the contact us link and choose Returns from the department selection menu.