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EASY RETURNS GET DETAILS

Return Policy

The following return policy applies to all online orders purchased from the website.

  • All item returns must include the online order invoice confirmation.
  • New or unused items in the original packing will be refunded the purchase price, excluding shipping charges. The cost for returning the item will be incurred by the customer
  • Defected items will be replaced at no charge to the consumer.
  • Free promotional items or gift with purchase items may be returned, however, no refund or exchanges will be given. The cost for returning the item will be incurred by the customer.

 

Instructions to process a return online

Provide a brief explanation for the reason for your return. Include your email address, your order number, and the number you used to place your order. Once your information has been received and reviewed by our Customer Service Staff. You will be sent a confirmation notice, a return reference number, and instructions as to how and where to send your return. Depending upon the reason for the return, you maybe responsible for shipping the item back to us. To begin the process click on the contact us link and choose Returns from the department selection menu.

Reporting a damage item purchased from our retail partners: To return or exchange an item from that was purchased from one of our retail partners click on the contact us link and choose product information from the department selection menu.